Resume23+ years

Gautam Vora

Product Design Leader · UX Strategy · Design Systems & Design Thinking

Bengaluru, Karnataka, India+91 99161 37628voragautam@gmail.comlinkedin.com/in/gautamvora

Professional Summary

Product design leader who leads through craft — setting design vision while still designing the cornerstone work myself. 23 years shaping digital products across E-Commerce, Fintech, Healthcare, and SaaS, including $118M first-year revenue at Tekion and 0-to-1 launches in startup environments. Built and mentored design teams of up to six and established design systems that scale across organizations; now driving the design vision and product roadmap for an AI-native enterprise tool. Equally at home setting strategy with senior leadership and shipping detailed, trustworthy AI experiences.

Core Competencies

  • UX Strategy
  • Product Design
  • Design Leadership
  • Design Systems
  • Design Thinking
  • User Research
  • Usability Testing
  • Information Architecture
  • Interaction Design
  • Visual Design
  • Wireframing
  • Prototyping
  • Journey Mapping
  • Workshop Facilitation
  • Stakeholder Management
  • Cross-Functional Collaboration
  • Agile / Scrum
  • Design Ops
  • Mentoring & Coaching
  • OKRs

Tools

Figma · Sketch · Adobe XD · Adobe Creative Suite · Miro · InVision · Jira · Confluence

AI Tools

Claude · ChatGPT · Gemini · Galileo AI · Magician (Figma) · FullStory

Professional Experience

Feb 2025 – Present

Remote / India

Design Lead & Product Owner

CIOptimize

  • Own the full product loop — backlog, UX, and delivery — for an AI-native enterprise tool; sole designer and product owner, working directly with engineering and leadership.
  • Author PRDs, user stories, and acceptance criteria that keep documentation tight and decision-ready — using Claude to accelerate drafting and refinement.
  • Synthesize user research, build personas, and pressure-test journey assumptions through structured, judgment-led use of AI — not open-ended generation.
  • Explore and compare layout directions rapidly early in a sprint, applying design judgment to curate the strongest direction before engineering handoff — faster exploration without losing authorship.
  • Lead design system work that scales across the product — defining component variants, enforcing consistency, and preserving the system’s logic, with Figma AI accelerating documentation.
  • Design AI feature UX end to end — confidence disclosure, error and fallback states, human override controls — with acceptance criteria written before a single screen is handed to engineering.
  • Advocate for explainability, bias review, and human override as product requirements — built into specs from day one, not added after launch.
  • Track feature outcomes and feed behavioral signals directly into backlog prioritization — closing the loop between what shipped and what gets built next.

Jan 2024 – Feb 2025

India

Advisor

ProjectX.Cloud

  • Advised on product vision, design organization structure, and go-to-market positioning for a cloud-platform startup.
  • Led design reviews and stakeholder workshops to align engineering, product, and business priorities.

Sep 2022 – Jul 2023

Bengaluru, India

Design Leader

Tekion Corp

  • Led design from zero-to-one for a Digital Retail product on the automotive cloud platform; scaled to 700+ dealerships in year one, generating $118M in revenue.
  • Drove $60K in annual savings per dealership and a 12% increase in sales through workflow redesign and conversion optimization.
  • Managed and mentored a team of 6 designers across discovery, IA, interaction design, and visual design; established design system governance and reusable component patterns.
  • Partnered with PMs, engineering, and business stakeholders to define product vision, journey maps, and success metrics.

May 2022 – Sep 2022

Bengaluru, India

Director of Product Design

GoodWorker

  • Launched a B2B hiring program that reached 30% liquidity within 3 months by redesigning the candidate-employer matching experience.
  • Set the design vision for an inclusive jobs platform aimed at expanding access for underserved workforces.

Nov 2020 – May 2022

Bengaluru, India

Product Design Leadership

Accenture

  • Led a cross-disciplinary team of designers across multiple design-led transformation engagements spanning products, services, platforms, and systems.
  • Built “Groove,” an internal design system that unified component libraries and reduced inconsistency across client engagements.
  • Trained, developed, and supported design teams across business units; ran enablement workshops on design thinking and systems thinking.

Dec 2018 – Apr 2020

Bengaluru, India

Head of Product Design

Evive (goevive.com)

  • Re-platformed an employee benefits experience for enterprise customers, lifting engagement from 5% to 65% and saving employer clients millions in healthcare costs.
  • Led a product and design team accountable for research, design strategy, and end-to-end delivery.
  • Built a benefits-personalization design system grounded in big-data and predictive-analytics insights.

Sep 2018 – Dec 2018

Bengaluru, India

Senior UX Consultant

Boston Consulting Group (BCG)

  • Delivered UX consulting on enterprise transformation engagements, including research synthesis, journey design, and executive workshops.

Jan 2016 – Apr 2018

Bengaluru, India

Product Design — Head of Enterprise UX

Ola (ANI Technologies)

  • Led Enterprise UX for B2B mobility products, defining design strategy, frameworks, and patterns across web and mobile.
  • Partnered with product, engineering, and operations leaders to ship features for corporate clients at national scale.

Jun 2011 – Dec 2015

Bangalore, India

Principal UX Designer

Support.com

  • Owned interaction and visual design for Win32, web, and mobile applications across consumer, private-label, and internal product lines.
  • Collaborated with distributed engineering teams to deliver mobile framework UI for Support.com’s technology-support platform.

Apr 2010 – Jun 2011

India

Senior Usability Specialist

SunGard (now FIS)

  • Delivered UI and visual design for SunGard Higher Education web and mobile applications, focusing on usability and engagement.

2007 – Feb 2010

India

Senior Designer

AOL

  • Designed web experiences for AOL International (Japan, Singapore, Hong Kong, Taiwan) and AOL India entertainment microsites.

Nov 1999 – Feb 2007

India

Earlier Experience

Cognizant · Radiance Software Technology · Netspace Technologies

  • Web/UI Designer roles delivering interface and visual design for enterprise web applications and corporate websites; progressed from Senior Web Designer to UI Designer.

Education

1999 – 2001

PGDM in Computers, Design & Web Engineering

Arena Multimedia

1997 – 1999

Bachelor of Commerce (B.Com)

Bhowanipore College

Certifications, Awards & Languages

Certifications

  • Design Thinking: Implementing the Process
  • Goal Setting (OKRs)
  • Strategic Thinking
  • Digital Transformation
  • Strategic Planning: Case Studies

Awards

  • Platinum Award
  • Star Designer Award
  • Star Performer of the Quarter
  • Star Team Award

Languages

  • English — Professional
  • Hindi — Professional
  • Bengali — Professional
  • Gujarati — Native